Testimonials

I was totally discouraged at my last appointment! I was left on the examining table for over an hour. I was lying on my stomach and I got leg cramps, had to go to the bathroom and was totally freezing. I am short and I have a difficult time getting off the table and I finally was off to go to the bathroom, I returned to the room and put my coat on to stay warm. I waited another 15 minutes and I went to the lobby to get warm. I told the receptionist when they were finally ready to give me my shots I would be in the L lobby trying to get warm. I was finally taken back and received the shots. The past two time the shots worked but didn’t this time. I drove home with a headache and completely worn out. I kept calling for someone to give me assistance to get off the table but no one showed up. I was there over 3 hours! This has never happened there before. I willl discuss it with my back doctor next week what I need to do now!

I have been a patient of Dr. Joiner’s at his Roanoke Office for more than 20 years. Unfortunately, I have endured 2 back surgeries with extensive hardware and it is not likely that my condition will ever improve. I decided after several years to help endure the pain to go back to nerve blocks. I had not seen Dr. Joiner in a number of years, but requested his expertise specifically. After 1 injection I have felt better than I have in years. You could only understand as a chronic pain sufferer. K. Jackson, Roanoke,VA

I am so grateful for Joiner Pain Management. I have suffered with my neck pain for years. I am looking forward to being pain free.

Thank you for taking good care of me

My experience there is largely positive. I've been treated three times so far. No issues with treatment. I found follow up with any concerns received no call back. I mentioned on last visit. We'll see what happens.

The entire office is very professional yet very nice. Dr joiner is friendly and professional. I just got my first 2 shots yesterday and so far so good. I had a very good experience.

The most warm and welcoming folks you'll find are in this office! My most recent procedure was preformed with such skill and precision that the "bee sting" was all i felt. Coupled with good old-fashioned bedside manner, they not only treat my physical pain, but my spirit too. As I have been in pain for quite some time and that tends to brings you down a little day after day. I feel so much better and I no longer wish to cut my arm off. I could not be more grateful to Dr Joiner, Jamey and whole team! Thanks for the love you give! You guys ROCK! Peace & Love

I was very satisfied w/Dr. Joiner, however, i was not satisfied with the nearly 2 hour wait!

Dr. Joiner Jr. Is a great dr. He has put the injection in my back and neck and truly makes sure they are where they need to be. Thank you Dr. Joiner.

Great Doctor Professional He Will Talk. To Patient Before And After Procedure I Like THAT

I had a good experience. Yesterday with this. Office and the Doctor and will be going back

Knowledgeable, respectful and professional.

Dr Joiner is amazing I barely felt the procedure!

I had a neck ablation done and it was an awful experience. They took me back in a private room and gave me IM Versed but I did not have the actual procedure done for an hour after that so the medication had no effect. I told the X-ray technician that I did not feel the medication and she dismissed it as it was IM and said it stays longer in my system. I was placed on the procedure table on my stomach hooked up to the ground pad and I couldn’t move. She left and said her and the doctor would be back. I laid there in that position for 30 minutes with neck and back pain. The doctor came in and just immediately started chitchatting and started the procedure without apologizing for leaving me there for so long or asking if I’m ok. During this painful procedure, the doctor and the X-ray technician totally dismissed me and gossiped about the work place the entire time. Afterwards, no one gave me any aftercare instructions or anything helpful. They just pointed me to the checkout staff.

Thank you for allowing me to be your patient. You went above and beyond with my care, as well as educated me on my condition. Always so positive to talk to, highly recommend! Thank you for my care .

Dr. Joiner is amazing, did not feel rushed, asked very detailed questions. This is the first time in along time, I felt heard!

Highly skilled doctor and staff. Downside is a long wait at the office. Personal attention and help.

80%

Thank you for the allowing me to be one of your patients hope together we can combat the pain that is plaguing me day in and day out so I can live a more pain free existence and be more productive in my profession .

Dr. Joiner is a personable, friendly, professional who I've been a patient of since 2005. I have nothing to complain about other than occasional wait times. He also employs a very competent staff. 5 stars for all.

Tough day today Great people do great stuffPraiseGod for them

Great job

Very knowledgeable, talks you the process and is personable..

The office visit yesterday went great. I would recommend these doctors to everyone needing pain relief

Great nurses great Doctor all out good

Holly Martin is a great provider. You can never get a message thru to her or her nurse for a return call between appointments which is a HUGE inconvenience for the caretakers of her patients at home. I have voiced this complaint to Holly and she states they have several complaints on this. Patient name is Patricia Kennon DOB: 8/12/1956 . I am the primary caregiver and daughter, transportation etc. Gayle Jackson.

This was my second visit. This time I was attended to by Dr Murrey who offered an incredible humble comfort , and caple presence. God bless this man and his staff who work together to present a caring service that every patient deserves

Dr. Joiner cares about his patients. He wants you to be able to live life pain free.

Very Professional And Courtesy

I've been going to Dr Joiner for the past 13+ yrs because he knows what he's doing! In my opinion he's the best in the business especially when it comes to injections. I Drive an hour and a half to see him and also Taryn Wilson for my pain management. They have been a blessing to me over the years and I owe them many thanks. I have had to sit in the waiting room for a longer time than expected a few times but I do understand that they have issues with other patients from time to time and that's OK with me because I know they would take all the time they need to with me as well. I'm very happy with the care I've been given by Dr Joiner and associates.

My appointment was at 0830, Nurse Brenda was right on time very knowledgeable of her practice, gave me all the details about my procedure, gave me a painless sedative and prepped me for Dr.Joiner. Dr.Joiner gave name two injections in my neck, left side and right side, no pain no fuss. He is truly a great physician and a good man.

Have always had a high regard for all associated with Dr.Joiner

Very nice people and very pleased with his professionalism Excellent job Thanks , Richard E Bralley Jr

I have had wonderful experience with Cathy, I hope to continue that with her. We also have great understanding with each other. She has learned to trust me i believe and she knows that I'm honest with her. I would not trade her for the world and she's just so caring. God bless her.

Very friendly and helpful experience and Doctor Jointer is god sent the injection in my neck for Ruptured disc make a world of difference. I’ve been seeing him for five or six years and have always helped with without them. I may have already had To have surgery.

Since they out and out wouldn't see me due to "an accident" that was 5+ years ago being in my history, I think you should know. What difference does it make why I am hurting? I need medical care just as anyone else. If he's actually competent, then he shouldn't worry about WHY a patient is hurting. He should be trying to find out, with at least one eval, if he can help. PATHETIC that he makes enough money off of others that my pain and money doesn't matter

I was a patient of Dr Joiner many years ago. I recently need his specialty after all these years again. I wasnt surprised to once again have a very good experience with the spinal injections I received. If one is experiencing spinal pain,I would highly recomend Dr Joiners practice !

Very poor experience with long wait time even with the possibility of another patient having an emergency event.

Dr. Joiner is very skilled and genuinely empathetic. I benefit from my appointments. When I've had to reschedule, they work hard to see me soon. When he has to reschedule, I am always seen within a week, if not the same day at an earlier time. I have great appreciation for Dr. Joiner and his office staff.

Dr. Joiner and his staff are wonderful. Knowledgeable and are time considerate. I would recommend and have recommended him to several people.

Had a 3pm appt but received a call asking if I could come at 1pm. Was not seen by Dr. until almost 3pm.

Thank you for you service

I've never had any problems with this practice, everyone is concerned and always offering whatever they can to relieve your pain

Dr.Joiner is a great doctor.He listens to what you have to say does everything he can to help you.He has helped me very much

The staff is nice and they keep interactions with them feeling personal and warm, while also being very professional and informative. My nerve ablation on my lower back went well and when there was a minor unexpected event during the procedure, which was no fault of Dr Joiner or his nurse, it was immediately corrected with no harm done and the rest of the procedure went according to plan with expected end results. All around a good experience from begining to end.

He and his associates are the kindness, caring people around. They are extremely hard working people who really care about their patients. I wouldn’t go anywhere else. Dr Joiner himself is amazing.

When I walked in the procedure room, I heard gospel music playing. The music was very calming to me. Dr. Joiner explained what he was about to do before he did the procedure and questioned me to see if I was okay. I had a nerve block on each side of my neck and never felt either of them. Dr. Joiner and his staff are professional, conscientious, very friendly and care about their patient. They cared about and for this one. I was very pleased and highly recommend them.

Love this place. He has done more for me than 15 years of other doctors

Well hello everyone, I want to say that Dr. Joiner is very important and great doc. He's very patient with each n everyone that goes to see him .He's been a God sent to me with out his help I wouldn't be able to get up n move around I truly thank him for all his help And would Recommend Him to All My Family and Friends ☺☺ Sincerely Sherry Payne

Very informative of procedure. Did excellent job of everything. Professionalism at its best. Highly recommend.

Dr Joiner and his staff are very professional and compassionate. He's greatly improved my quality of life. My spinal injections help me to continue working and provide for my family. I can work without flare-ups of constant pain. I highly recommend Dr Joiner and his associates. Thank you for your kindness and compassion

I got great main relief today !!!

Very helpful with pain management

Very pleased with them

Dr Joiner always does a great job! He lets you know what might feel and what you need to do during the proceedure

Direct, smooth and to the point. Wonderful job!

Not so sure at this point. Pain is back

I see Dr. Kenney and he has been nothing but curtious and a professional since I've been seeing him. He has also been giving me my back injections the past few times and he's getting a lot better at administering those shots. I got two done on 11/22/24 and I hardly felt a thing. Continue the good work Dr. Kenney!!

Excellent service very professional I would recommend anyone to their services

Dr Kenny was great.

No complaints

I Always have a Very Positive Experience Every Time I Come To See Any Of The Staff

Very thoughtful, kind staff. They took the time to answer all my questions. Dr. Joiner very kind and thorough!

My first experience with the new doctor was awesome. He had wonderful bedside, manners and handled everything very professional, even in the midst of my fear of the injections.

Got to the office before my appointment, was taken in after ten minutes, procedure done and was out in no time. Excellent Drs.

Everyone is professional and friendly

Doctors and staff are great and so is the service.

The medical service provided is if the upmost high standards in treatment dealing with the patient's pain.

Minimal wait time, professional and friendly staff. Patrick is highly skilled and my procedure was done without any issues.

This group is one of the nicest and most knowledgeable. It is always a pleasure to visit this group

Thank you

They are really great I have received relief I went to pain management Drs before but it didn’t work

Always great to see Dr Joiner. Short wait, great bedside manner in and out as expected.

Friendly and helpful staff. Patrick awesome with shot.

Very nice and made me feel comfortable

5 stars the staff is wonderful

Always patient & pleasent

Very polite receptionists. Polite nurses. Clean facility. First Si injection went well.

Reception is super sweet. After that all goes out the window. That place is not for people with really bad issues. The pain I endured during my 2 hour wait just to see the Doctor was excruciating. No explanation why I was in the waiting room that long. Still had a long wait after they took me back. I was there for help with pain not to be induced to it. Friendly staff but that place not for me.

It's always a pleasure to see the nurses and doctors at this facility. Everyone is always in the best of spirits...

Dr joiners office is very professional very polite and very informative. They do a great job!

Fabulous nurses and doctors!!!

There's other practices considerably closer but the staff is worth the hour drive. The level of care is wonderful. They never make me feel rushed and they answer all my questions.

Very caring, always willing to work with you for appointments, etc.

My experience is always been good they try to help you whenever they can

Front desk very polite check-in was very easy. Patrick done a great job on my procedure. He was very courteous and very professional will recommend to all.

Desk staff is very professional and very pleasant in handling and communicating scheduling and general questions , nurses are professional, very considerate, communicative and knowledgeable in your health concerns and needs. Dr. Joiner has helped me by performing his surgical skills and tasks very professionally and pleasantly. My pain level in areas of his care have decreased tremendously. I'm accomplishing things I never thought I would be able to do again. I'm doing my home physical therapy with enthusiasm and enjoying doing things with my family again ❤️. Yes, I would recommend this medical service to all my family and retired coworkers who are in need of a really good pain Management program. My PA Kathy Phillips is amazingly smart and very informative in explaining the problems my body is experiencing and the process needed to manage the pain and make it better. I wish I would have found Dr. Joiner and Associates 10 years ago. Thank you for your care.

I love Dr.Joiner to death he is a awsome Doctor always cares about his patients first. I wouldn't want any other doctor

Dr. Joiner and his staff are so amazing, so compassionate. I can’t say enough good things about them. Thank you.

Am very pleased with treatment results. Although the procedure can be unpleasant it’s necessary to regain more normal use of damaged areas of your body! Dr Joiner is very professional in his addressing these problems!

They have great bedside manner and very caring

Dr. Joiner's office is always professional and delivers the best care to patients. I've been a patient for many years and have referred many friends to his practice.

Very professional, explained in detail the procedure, staff and doctors were great . Highly recommend.

Very satisfied

Very knowledgeable and caring.

I have to say that I had seen one Dr for 7-8 weeks, with nothing really done ,, I’ve been to Dr Joiners off twice , to see him and Mary Phillips and the had done more in 2 visits than the other done in 8 visits ! So yes I highly recommend Dr Joiner!!

Very friendly staff, was able to be seen without a long wait. Procedure by Patrick was such a relief and done with care. Highly recommend.

Get you in and out

Very pleasant doctor and staff. Would recommend this to anyone.

Twice I've had spinal injection in my back and both times had great results. I follow up with monthly visits and for over 2 years had no issues. Recently I've discovered more problems with different area of spine and had to return for another injection. They were able to schedule an appointment quickly and I have some reduced pain right away. I highly recommend this office and staff to anyone suffering with similar issues.

Good execution of shot itself. One hour wait to get in

Always courteous and very knowledgeable.

It was good

However laying on my stomach was uncomfortable. Couldn't get my neck and head in a good position.

They were all so nice and concerned and took good care of me! The bone pain from steroid induced osteoporosis, osteoarthritis and fractures were getting bad and he helped me greatly!

I'm so thankful that such a caring team is nearby that that takes such good all around care of their patients! Sending out big hugs to my care team.

Thank you,

Great experience very helpful

Everyone was vary kind and helpful and it was nice to hear and experience the care I received and will get in the future thank the Lord for doctors like this kind and caring Dr I wish thair more like him

They do a great job and everyone is really nice and kind

Patrick did a great job with the injections he gave me.

exhalent people very caring!

Very good. Patrick did an excellent job on the spinal injection.

Dr. Joiner is so good at what he does! Every time I have seen him for a procedure, he is swift, exact and I gain pain relief.

Everyone is just so pleasant and they always make sure you are comfortable.

I was in and out in less than an hour. The staff is always so pleasant and Dr. Patrick is the best in relieving my pain with the injections!

It was great he hits the spot I have been to other Doctors in the past but just didn’t work he takes his time to make sure the medicine goes where needed great Dr

Doctor very good. All staff courteous

The office as a whole is just wonderful.

Fast and easy

Everyone was so kind and considerate

I have been coming here for years for nerve blocks. I am in & out quickly. The staff is friendly and efficient. They insist that one has a driver since they give a fast acting effective anesthesia.

Great staff. They help make sure that you made comfortable. Wait times are never long no matter how busy they are.

Minimum wait. Friendly and skilled staff

Love Kelsey, Anthony, and Patrick! Dr. Joiner and his staff are so kind and really care about you. The same goes to the staff at the Rural Retreat office, they genuinely care about people.

Very nice doctor

Dr Joiner and all of his staff were very helpful & friendly. This was my first visit at this office. My only concerns were that I was not provided with information regarding post injection expectations after my procedure was completed. I was also given a pink card to turn in at check out with no explanation as to the purpose. I also had no idea that I would need to repeat the injections every 14 weeks until I was checking out. I just felt that I should have been better informed throughout the process during my initial office appointment. However, I am confident that my next appointment will be much smoother!

No pain in 8 hrs. I am working today with No Pain. Thank you so much

I was a little anxious before my appointment, but after speaking with the nurse and Dr. Joyner, I was put at ease. The office has great music!

Very happy with my schedule appointment ☺️

I would give my office visit yesterday a big 9. It was quick and in out in minutes. Today I’m feeling like a new person. I’m so thankful for finding Dr. Murray Joiner,Jr. and that office.

I really love the warm smiles and compassion they all show me with every visit the treatments are great and I'm very satisfied with my service here Thank you guys so much.

Excellent staff Excellent Doctor.

Professional review of my personal problems. Shots are working as predicted. Extremely happy with my experience so far.

Dr. Joiner was very friendly, yet professional. He explained each step clearly prior to doing it. I felt confident in his ability and received relief of my nerve pain. Thanks so much.

I have always had great experiences from the front desk , nurses, Drs and everyone in between!

Very though checkups, my questions answered. All very friendly. Looking forward to more good visits.

I have been receiving treatment from Dr. Joiner for several weeks/months and have gotten tremendous and immediate relief from his injections.

Absolutely wonderful ladies at the office and no one is nicer than Dr. Joiner, always tells you what he is going to do before doing it.

Always friendly and efficient. Their treatments have changed my life ❣️

Pain reduced considerably

Was fast and all the employees were very knowledgeable

They are all super nice and polite!!!I was in and out ! Over all it was a good experience!!!!

Very friendly staff great service. Family oriented

"GREAT" I have been seeing Dr Joiner and Taryn Wilson for approximately 15 years I have the greatest respect for there ethics, superior staff ,courtesy and service. Thanks for taking care of me. David C Smith

Dr.Joiner is a wonderful doctor,he cares about his patients an takes his time to listen to u an always makes sure ur doing ok during ur purcedures an after.i feel very blessed to have Dr.Joiner as my Doctor

Very professional

I have never had an issue with any doctor, nurse, or the administration in this office. (And I believe I have seen them all!!) I would highly recommend this practice to anyone who has issues with pain management. Patients know beforehand there may be a wait due to unforseen circumstances that may arise throughout the day. A little patience can go a long way!!

Great but thought I was getting shots in neck but was 4 in lower back pain level is bad cramping

Patrick was very professional and highly skilled in his shot application. Looking forward to a life worth out back pain.

This is actually a great place to come ! Everyone is so friendly, and everything is explained throughly,, and you’re not sitting there all day waiting to be seen, You are in & out in no time at all !! Highly recommended!

Very nice place the staff is excellent professional service

Always a great experience to be treated by Dr. Joiner and his associates. I've been a patient in his practice for many years and continue to receive the best experiences there. Pleasant atmosphere and he and his staff are very professional with the patient's well being in mind.

Dr. Joiner, his medical staff dealing with my pain issues, as well as his nursing staff, the office staff have been an understanding and compassionate presence . The procedures were professionally done with mostly effective results. Having been a critical care nurse for 17 years before my TBI disabled me, I can see the effort as well as the professionalism. I wish that I had found them sooner in my 32 year long struggle with the profound changes in my life.

The procedure was performed in a timely manner. The wait time was shorter than I’ve ever waited. I’m actually pain free since procedure. I only have muscle soreness. Thank you do very much!!

Love being able to have such a great caring doctor. Very experienced and knowledgeable

Dr. Joiner is an awesome practice! The staff go beyond and above to take care of his patients!!

Doctor Joiner is Always Kind and Gentle during Procedures. And He Always takes his time to explain what He is going to be addressing during the Procedure. I've Never had any trouble with Him. His Staff is Kind as well. I also See Holly, She takes Care of Me and her Nurse Susie is Amazingly Sweet and Attentive. And Her Staff.

Everyone and I mean, everyone was extremely professional, nice, efficient, and explained everything. It’s just like old times instead of the new modern ones where everyone is unprofessional.

Excellent practice with some of the most helpful and kind staff and nurses I’ve ever encountered. Tried calling over the weekend to get their first names since I’m awful with names and have wanted to do a Google review for some time now. I’d especially like the opportunity to share my experience with Patrick Kenney too but I’ve been unable to find where to share feedback for him specific. If there’s a way to do so I’d love to provide feedback for him in addition to Joyner’s office. I can say that of all medical offices I’ve met with since March 2023 shingles turned into September unexpected mayhem, this is the first office where I feel at home, comfortable discussing symptoms openly despite some being very embarrassing, and felt the time, compassion, caring & intellect as I was lucky enough to be assigned an extremely brilliant yet kind and patient doctor to handle my case. I did see alot of negative reviews before my procedure about wait times. Seriously folks?! They aren’t longer than other offices and the wait time you experience you get paid back with the staff and doctors equally as patient and invested in you. If I could give more than 5 stars for the facility I would.

Great location and the staff are absolutely care and I care deeply about them myself and miss them,

I was in and out for a nerve block in 30 minutes. The staff is always nice, friendly, and provide excellent care.

Dr. Joiner and his staff have kept me off the surgical gurney . Each time I visit his offices I experience relief , some a few days others lot longer, I mean a lot longer.

Always receive the best care possible and the staff is always amazing. I love the atmosphere

Dr. Joiner is an awesome doctor he always listens he makes you feel comfortable he always lets you know what’s coming next and how it’s going to feel. The other doctors and staff are concerned with how you’re feeling and how they can help!

Well I was scared the first visit and then when a year later came for for 3rd visit it looked to me that my back was worse and he said because of the arthritis it was getting worse I can see my problem you allow the patient to see what your spine looks like and tells you the truth I appreciate that. GOD BLESS ME AND YOU

Very nice staff and dr jointer is so nice

Patrick and Anthony were very careful to give me the best care possible. I talked too much, for I was nervous, and when I spoke too softly, each one would ask, “what did you say?” That definitely conveys warm caring people who want the best for me. I am afraid of needles, yet they were understanding and gentle.

So far so good very little pain. Just had the procedure yesterday and today I’m loving it.

They are always super friendly. Dr Joiner does his job very well.

Dr. Joiner is great. This was my 2nd visit with him and the 1st was an injection and the 2nd was an Epidural. I was so nervous about both and even more afraid for the Epidural but he made me feel so relaxed. He walked me through both and before I knew it, the process was over. He was absolutely quick and the He made the process as painless as possible

Best Pain Managment I have had in 13 yeats . Kind knogeable people wanting to help . Recomend to anyone who has cronic pain

I've always been seen pretty fast. Early morning appointments, waiting room is not crowded. Dr Joiner has been great. I've seen him for 2 years.

I was seen quickly. Administration of pain meds were quick & effective. I have had multiple ever bocks there with good results. The staff is courteous, efficient, & knowledgeable.

Simply world class talented team that really focuses on their patients !

Everyone is so friendly and helpful. I am blessed to have Dr. Murray Joiner, Jr, MD. and his Team on My side through my time on this blue marble in space and time. Thank You All.

Excellent experience! First time visit to Dr. Joiner's office for a procedure and very impressed with facility, wait time, staff and Dr. Joiner. Very personable and encouraging.

Great service

Excellent service always going the extra mile to help you. They have worked with me on my neck and lower back. Dr Joiner did some shots that were awesome. I really apricate all of there help, they have made it so i could continue the work which, I Love to do. James B.

Excellent service and care. Dr. Joiner is very nice. All of the staff was very accommodating and nurses were wonderful and very informative about what the procedure involved.

Very nice, caring & informative!

The staff are amazing. Dr. Joiner is very personable and no nonsense. I was taken back exactly the time my appointment was scheduled, no waiting forever.

Great service no long wait time

They were great

Everyone was very friendly and no long wait.

So thankful. God bless

I was very helpful with the pain on my left side

Treatment for severe lower back pain.

Everyone there is so considerate of there patience. The office are on top of everything as well.

Dr Joiner did a nice job on talking with me through the process.

For the part of the procedure time, Dr Joiner concentrated in making sure that all the injections would make sure that All details were taken care.Dr. Joiner and the Anthony. was told to stand up and to get out of the table. Dr. Joiner and Anthony, the assistant were able to hold me tightly and put me in the wheelchair located near me. Both, Dt. Joyner and Anthony were tired but they were brave enough to take me outside of the office nearby my transportation

staff and dr. Joiner are always amazing and kind

The folks in the office are great in Roanoke are great. Don't really care for the policy setup in Wytheville but, it is what it is.

My experience with this office has always been great, granted wait times may vary as unexpected things can happen I personally can't complain.

Very qualified doctor who's good at what he does

Very nice people

Very good

Dr. Joiner is both pleasant and quite technically adroit, and I so appreciate all his efforts in skillfully addressing my multiplicity of pain issues over the years. I really appreciate Kathy Phillips, PA-C, as well, her patience and thoroughness in assessing my, at times, challenging myriad of issues and efficiently guiding me through appointments and procedures has been invaluable. Communication channels from patient to (and from) these dedicated health care professionals can be frustrating but is worth it to get the care and pain relief that I have consistently received.

I have been going to Dr Jointers for a few years now. They are the most carning and conpassiont team of Dr and Nurses that I have expernenced. I love beening in their pain managment programe.

Great at what he does. Hardly any pain

The receptionist was nice and respectful, the nurse was also and the doctor and assistant were extra nice in making sure I was comfortable before getting my shot—a calm, cheerful attitude of everyone.